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  • FAQ's

    1. What kind of sizes are available?

    Karmensita shoes are produced in European (continental) sizes.
    For SMALL, we produce size 32 to 35
    For LARGE, we produce from 41 to 45 (and some styles on size 46).
    Half sizes are not available.
    Please apply to the International Shoe Size conversion chart.

    2. How can I purchase from the Karmensita online store?

    To purchase from the Karmensita online store, you will need to create your account. Please be aware that your personal information will be saved to make future purchases faster.

    3. How do I change my order?

    As we are basically shoe factory, we may eventually accept small changes on the specifications of the shoes before starting the production but once your order has been confirmed, it is not possible for you to change it prior to dispatch.

    4. Does Karmensita Stock the shoes?

    No, we produce our shoes only after receiving the orders so that each pair is like “made to the order” for each customer.

    5. When is my order put into production?

    Once we receive your Order Confirmation and our bank confirms that payment has been made, we will send you an email to confirm the details of your order and informing you the expected delivery (usually 2 or 3 weeks)

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